Company
- Todd
Hilde
CEO - John Babcock
President - Tim Hilde
Executive
Vice President
- John Markeson
Director of Supply - Doug Loebertmann
Vice President - Georges Köller
Managing Director
Values & Principles
Satellite is committed to providing customers with high quality products and services at reasonable prices, never taking unfair advantage of the customer. Toward that aim, the global Satellite team strives to be a constantly progressive, honest, ethical, legal, disciplined, balanced and respectful organization. Satellite promotes a corporate culture that encourages innovation and respect for individuals, society and the environment.
Why Satellite?
As a customer, you have the widest variety of quality products and services to select from when building your business. More importantly, you have personal support from an Area Manager, deodorizer specialist and internal customer service representative who work with you on product selection to ensure your complete satisfaction with quality and delivery.
Other benefits include:
- Best available warranty on all products
- Training programs
- Truck sales and support
- Full line of eco-friendly deodorizers & cleaners
Product Development Processes & Testing
We understand that products will suffer abuse from use, during transport, in the yard and by exposure to natural elements. Since 1978, when Satellite first manufactured a polyethylene restroom, Satellite has tried many forms of plastic manufacturing and product testing. The result is an extensive understanding of the limits manufacturing processes and raw materials may have on the life expectancy or performance of a product. Satellite has a tradition of improving the process or materials in order to achieve high quality, which customers expect from Satellite.
Listed below are the various processes we use to manufacture portable toilets and related products as well as the battery of tests used to ensure durability, safety and long life.
Read MoreManufacturing processes
- Blow molding
- Vacuum forming
- Rotational molding
- Injection molding
- Extrusion
- Metal fabrication
Overall Testing
- Competitive comparison- we regularly buy and test competitor’s products to understand how we compare and to stay ahead in design and quality
- Close monitoring of tool construction using digital pictures & visits
- Computerized strength analysis
- Full documentation of all parts and ECO process
- Full scale modeling capability
- Plastic fabrication and welding
- CNC machined models of critical areas
Operations testing
Transport Testing
- Road test
- Strapping tests
- Shaker test
- Runner pull off
- Forklift testing
- Hand loading weight, balance and grab points
- High rise lift testing
- Drag tests
- Snow load testing
- Temperature testing to simulate high temperature conditions
- Rain testing
- Freeze in testing
Loading/ Unloading tests
- Loading testing onto trucks, trailers
- Drop testing (610mm, 915mm, and 1220mm heights repeatedly)
Cleaning tests
- Timed unit cleaning
- Tip over cleaning
- Test toilets at Satellite
Moving part cycle testing
- Door system cycle testing with door banger to 150,000 cycles minimum
- Door latch system cycle testing
- Cycle testing of toilet seats, pumps
Abuse Testing
- Impact testing at 49, 21 and -29 degrees C with soft hammer, hockey stick and aluminum baseball bat
- Knife Cut testing
- Golf cleat test
- Capacity and dimensional measurements
- Ultraviolet Inhibitor (UVI) testing for life and verification
- Light level and opacity testing
- Safety testing
- Floor skid resistance
- Sharp corners
- Pinch points
- Failure analysis- if something fails, will it be hazardous?
- Color fading testing
- Field testing
Overall, Satellite products are considered to be the highest quality in the industry. To ensure complete customer satisfaction we offer the only written 10 year prorated warranty on all standard portable toilets and a 4 year warranty on wheelchair accessible portable toilets. While we care about product quality and durability, we care most about customer satisfaction.
Customer Support & Training
Satellite support is local, provided by highly experienced, regional Area Managers and backed by a team of knowledgeable customer service representatives. All Area Managers are past owners of a portable toilet company or have served as a manager of a large portable toilet operation. This tradition of hiring individuals with hands-on experience has taught us the best practices used by many successful operations which we incorporate into our training and lead to the development of new product and product improvements.
Each year Satellite offers training sessions at the PSAI convention and the Pumper Show for a very reasonable fee. This training covers topics such as route planning, general truck maintenance, using deodorizers properly, selling and how to market your business. This is information gathered over 50+ years Satellite has been in business. It has proven results and is highly informative. This is what you can expect to learn from this training session:
- Boost marketing and sales of your portable toilet services
- Improve day-to-day operations through step-by-step methods
- Learn how to measure productivity and profits
- Develop or enhance employee training programs
We appreciate hearing from our customers or those interested in our products. If you have need of further information about Satellite and its product and services, please contact your Area Manager or Satellite office.
Other Satellite Companies & Associations
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Satellite Industries Inc 
Satellite Environmental
Safe T Fresh
Contact us at (+86) 757 8227-6600 or (+86) 757 8227-6611